Hawaii Classifieds

PLANNED PARENTHOOD
About this position – Patient Care Team Lead

This is a full-time, non-exempt, hourly position located in our Kahului, HI Health Center.

What you’ll be doing:

-Performs back office and front office responsibilities as required by the health center.

-Serves as a knowledgeable resource for staff and volunteers on health center operations and agency policies and procedures and actively seeks to ensure compliance.

-Provides non-judgmental, client-centered care, and provides accurate information by answering questions and providing appropriate resources.

-Optimizes patient flow to keep appointments on schedule through ongoing communication with the clinicians and the health center manager.

-Establishes and prepares documents for patient records and patient services; completes patient insurance information and enters visit data into PPGNHI systems.

-Provides patients and co-workers with excellent customer service in all interactions and tasks.

You’ll need to have:

-High school diploma or equivalent

-One or two years’ experience in an office or medical setting

-National Medical Assistant Certification required

-Proficient in Microsoft Office Suite and other software applications; has experience with electronic health records

Extra points for:

-Experience with reproductive healthcare in a clinical office or hospital setting with knowledge of EHR

Perks

-As part of our total rewards package, we offer meaningful work, generous time off and benefits, promotional opportunities, and competitive compensation.

-Our attractive benefits package includes medical, dental and vision coverage for you and eligible dependents, life insurance, short and long term disability coverage, as well as a retirement plan with matching contributions by employer. We also provide transportation benefits at eligible locations.

Equal opportunity employment

-PPGNHI is an equal-opportunity employer and seeks to recruit persons of diverse backgrounds -and to support their retention and advancement within the organization. Justice is one of our core values, and we are committed to fostering a workplace culture inclusive of people with respect to their race, ethnicity, national origin, gender/gender identity, sexual orientation, socio-economic status, veteran status, marital status, age, disabilities, political affiliation, religious beliefs or any other characteristic. Our commitment to justice and diversity also means providing a work environment that is welcoming, respectful and engaging.